What should I do if I can't make my payment?

Are you having difficulty making your payment?
 
We invite you to check if:

- You have correctly entered your bank details
- If your browser has not saved old bank details by default
- Try using multiple browsers and devices other than the one you usually use
- Also check that your bank does not object to your purchase

Otherwise, we invite you to contact our Customer Service who will be able to provide you with assistance.