I can't log in to my account / I forgot my password
If you are already a customer on our site, have filled your basket and wish to place an order, you must identify yourself by entering your email address and password.
If you have forgotten your password, you can obtain it by email, on the login page, by clicking on the link "Forgotten your password?".
Afterward, a password reset link will be sent to your email inbox. The email may take a few minutes to be sent. If you haven't received it, check your spam or junk folder.
If you are not yet a customer on our site, you must first create an account. You will then be asked to provide certain information, including your email address.
If you are still having difficulty logging in, we invite you to contact our Customer Service by telephone at +33 (0)1 76 27 84 97 who will be able to guide you through these different steps.
If you have forgotten your password, you can obtain it by email, on the login page, by clicking on the link "Forgotten your password?".
Afterward, a password reset link will be sent to your email inbox. The email may take a few minutes to be sent. If you haven't received it, check your spam or junk folder.
If you are not yet a customer on our site, you must first create an account. You will then be asked to provide certain information, including your email address.
If you are still having difficulty logging in, we invite you to contact our Customer Service by telephone at +33 (0)1 76 27 84 97 who will be able to guide you through these different steps.